Contact Us

This page provides the official customer support and business identity details for Boelk and should match the information shown in the footer.

OUR IDENTITY

Legal Business Name: GOLD CARWASH & CAFE (SYDENHAM) PTY LTD
Store Name: Boelk
Physical Business Address: 379 Princes Highway, Sydenham, NSW 2044, Australia
ABN: 52 698 099 428
ACN: 698 099 428

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: care@boelk.shop
Business Phone Number: +61 480 804 232

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

We review support messages during the hours listed above. Requests involving delivery status, return inspection, payment verification, or carrier review may require additional order information.